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BEST PRACTICES IN THE COVID-ERA

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A plan to evolve your business while keeping staff, customers, and you safe & healthy.

To move forward in the age of Covid-19, retail environments are forced to change drastically. With some planning, reorganization, and consideration, our retail partners can lead the charge into this new world.

The new retail world is shifting to be more customer-centric and individualized than ever before. Drawing from the realm of retail customization, the tools and processes are often the same as before, but the focus shifts to a 1:1 customer interaction.

This new customer experience will change things markedly - retailers will gather more consumer data to help with contact tracing; every movement in-store will need to be planned and monitored; and staff roles will likely be adjusted; but the opportunity exists to deliver a new level of customer service that combines your products with service and a focus on health and safety.

Today, the ability to pivot and meet the demands of savvy, health-concious consumers by establishing a safe-as-possible environment is the ultimate competitive advantage.

With the PDF we offer you a plan to evolve your business while keeping staff, customers, and you safe & healthy.